Question 1

We don't have a security team. Is HELM for us?

Accepted Answer

Yes. HELM is built for small and mid-sized businesses. Falcon Complete's 24/7 SOC does the watching, hunting, and remediation while you receive plain-language cases and reports.

Question 2

Is this really the same CrowdStrike Falcon used by large enterprises?

Accepted Answer

Yes. HELM runs on CrowdStrike Falcon, the same endpoint platform trusted by large enterprises, with Falcon Complete 24/7 SOC response available through Managed and Elite plans.

Question 3

How quickly can we be protected?

Accepted Answer

Most environments can be protected in 30 minutes or less. The Falcon sensor deploys to endpoints and email security connects by API without an MX record change or downtime.